How would you go about planning a process to evaluate client satisfaction with services?
You have been selected by your nonprofit agency to evaluate client satisfaction with various clinical services. The agency serves approximately 2,000 clients. How would you go about planning a process to evaluate client satisfaction with services?
USE OUR CLASS TEXT AS ONE OF YOUR REFERENCES:(if it applies)
Sheperis, C., Young, J., & Daniels, M. H. (2017). Counseling research: Quantitative, qualitative,
and mixed methods (2nd ed.). Upper Saddle River, NJ. Pearson.
